Lymphatic Package Terms, Cancellations And Refunds

1. Payment & Cancellations

• All sessions and packages are prepaid.

• Cancellations are not permitted under any circumstances.

• Sessions can only be rescheduled, subject to the conditions below.

2. Rescheduling Policy (Applicable where allowed)

• Rescheduling requests must be made at least 24 hours in advance of the scheduled session.

• Requests made within 24 hours of the session time will not be accepted, and the session will be considered used.

• Missed sessions without prior notice cannot be carried forward or refunded.

3. Package-Specific Terms

• Regular & Advanced Packages

  • Valid for 30 days from the start date.

  • Sessions may be rescheduled with 24 hours’ prior notice.

  • Any unused sessions after the validity period will expire.

• 3-Day Virtual Package

  • This is a fixed, structured 3-day program.

  • The package is non-transferable and non-reschedulable.

  • Dates and session times are pre-decided at the time of booking.

  • Missed sessions within this package cannot be rescheduled or carried forward.

  • No extensions or substitutions are permitted.

4. Virtual Sessions (General)

• Virtual sessions may be conducted individually or in small groups, depending on the package.

• A stable internet connection and timely attendance are the participant’s responsibility.

Single Session Booking: One individual session can be booked by paying an additional ₹300, applicable only to Regular or Advanced packages, and subject to availability.

Refund Policy

• Refunds are considered only if the service is cancelled by the therapist before the start of the package or if sessions cannot be delivered due to therapist unavailability.

• Once a session has been completed, no refunds will be provided.

• Missed or unused sessions are non-refundable.