We value your trust and want your experience with us to be smooth, transparent, and reassuring. Please review this policy carefully before making a purchase.
1. Digital / Downloadable Products
All digital or downloadable products (including e-books, journals, PDFs, and online resources) are non-refundable once the download link has been accessed or delivered.
Please review all product details carefully before completing your purchase.
2. Workshops & Events
Refunds for workshops and events are available under the following conditions:
Full Refund
Cancellation 9 or more days before the scheduled date – 100% refund.
Partial Refund
Cancellation 3 to 6 days before the scheduled date – 50% refund.
No Refund
Cancellations made within 48 hours of the event or after the event has started are not eligible for a refund.
If a workshop or event is rescheduled or canceled by us, you may choose to attend on the new date or request a full refund.
3. Shipping Policy (Physical Products)
Physical products are shipped to the address provided at checkout.
Orders are usually dispatched within 3–5 business days, unless otherwise mentioned on the product page.
Delivery timelines may vary based on location and courier service.
Tracking details (where applicable) will be shared via email once the order is shipped.
Please ensure your shipping details are accurate. We are not responsible for delays or non-delivery due to incorrect address information.
4. Food & Consumable Products
Due to health, safety, and hygiene reasons, all food and consumable products are non-returnable and non-refundable once delivered.
However, in the rare event that:
• The product is damaged during transit,
• The product is expired at the time of delivery,
• The packaging is tampered with or leaking, or
• An incorrect item has been delivered,
please notify us within 24 hours of receiving the order, along with clear photos of the product and outer packaging.
After verification, we will arrange a replacement or issue a refund if a replacement is unavailable.
5. Returns for Physical Goods (Non-Consumable Items)
You may request a return for eligible physical goods within 7 days of receiving the item, provided that:
• The product is unused and in its original packaging
• The product is not listed under the non-returnable category
Before approval, you will be required to share clear photos of:
• The product in its original packaging
• The defect or damage (if applicable)
Non-returnable items include:
• Personalized or custom-made products
• Items unsealed after delivery (for hygiene reasons)
• Food and consumable items
• Products damaged due to mishandling after delivery
To initiate a return, please email us at:
Once your request is reviewed and approved, return shipping instructions and the address will be shared via email.
Please note:
• Return shipping costs are borne by the buyer
• The buyer assumes responsibility for the product until it reaches us
• We recommend using a trackable and insured courier service
6. Refund Processing
• Approved refunds will be processed within 15 business days
• Refunds will be credited to the original payment method
7. Contact Us
For any shipping, return, or refund-related queries, please contact us at:
📧 iamabitbuddha@gmail.com
